Pokemania.ro offers the following payment methods:

Online payment - NETOPIA Payments

You can pay online with your personal or company card in complete security, because your card data will not be stored by the processor, they are secure and encrypted.

To make the payment, you will enter your card number, expiry date and CVV2/CVC2 code (the last three digits written on the back of the card).

The currency in which the payment will be made is RON; for other accepted currencies please contact us.

Online payment - Stripe

The system allows transactions in 135 different currencies and provides fraud protection.

Users can enter their financial information directly on the checkout page to complete purchases quickly and without redirects.

Online payment - Paypal

Online payments via PayPal are completely secure. You can pay through your PayPal account or pay directly by credit card, even if you don't have a PayPal account.

In the PayPal system, you enter your card details only once, which are recorded and perfectly secured on the PayPal server.

Bank transfer (payment order)

After sending the order, you will receive all the necessary information to be entered on the payment order. The delivery of the order is made only after the payment confirmation.

To speed up the process, please contact us and send us a copy of the payment order.

Refund system

Refund payment is made in full upon delivery of the order. In the case of delivery by courier, payment will be made to the commission agent who makes the delivery.

Payment from Wallet Pokemania.ro

  • The customer will be able to pay a part of the countervalue of the order using the eligible amount available in the wallet, and the difference will be paid using one of the other available payment methods;

  • in certain situations and depending on the applicable settings, the entire amount of the order may be paid from the wallet.

Pre-orders and Product Availability

  • Pre-order Confirmation and Advance Payment: Paying in advance for pre-orders allows you to secure priority for highly anticipated products. However, we want to emphasize that this doesn't constitute an absolute guarantee of product delivery.

  • Distributor Allocations: Occasionally, the quantity of products we receive from our distributors may be less than our initial orders. These situations are caused by unforeseen challenges in the global supply chain, which are beyond our direct control.

  • Limited Stock Management: If the allocated stock is insufficient to fulfill all pre-orders, we may need to adjust quantities or, in rare cases, cancel certain pre-orders. In such a situation, we will proceed with a full refund of the amounts paid for products that cannot be delivered.
  • Transparent Communication: We are committed to keeping you informed and will contact you individually as soon as possible if your pre-order is affected. Our priority is to manage these situations with transparency and minimize any inconvenience.